Drive pulley falls off, part # W10006356.
Reinstall drive pulley and use thread lock on the nut or replace with new nut that already has thread lock applied, part # W10163336. Sometimes the belt cover will also need to be replaced if it was damaged from the drive pulley coming off, part # W10006383.
In some cases you may need to replace the splutch instead of just the drive pulley. The splutch includes a new drive pulley along with some additional part # W10315818.
Washer will not spin.
Replace door/lid lock, part # W10404050
Broken Lid Lock
Lid Lock may break if the customer tries to raise the lid when locked.
Customer may try to force open the lid when it is still locked.
Design changes were made to the Lid Lock “Slider” to increase strength and enhance the robustness of the lock.
Order Lid Lock Kit # W10404050 and install following the instructions supplied with the kit.
Washer will not drain the water out of the tub.